Privacy Policy

Introduction

This policy explains how KYRO Home LLC DBA Poppy Maids ("Poppy Maids", "we") handles personal information collected through this website, our forms, and our text messaging program.

Information we collect

• Contact details: first and last name, email address, phone number.
• Service details: address, home or facility size, and cleaning preferences.
• Consent records: which SMS boxes you checked, when, the page, and the consent wording version.
• Technical data such as browser type and pages visited.

How we use it

To administer your account and provide the residential and commercial house cleaning you requested: quotes, scheduling, confirmations, reminders, billing, support, and — only if you opted in separately — promotional offers. We do not sell your personal information.

Cookies

We use cookies and similar tools to keep the site working, measure visits, and understand which ads bring customers. You can block cookies in your browser settings.

How long we keep it

As long as you are a customer and afterwards only as needed for business, accounting, or legal purposes. Consent and opt-out records are kept as required to show compliance.

Security

We use encrypted transmission, restricted access, and vetted service providers. No method is completely secure, so we cannot guarantee absolute security.

Your rights

You may request access to, correction of, or deletion of your information, or withdraw consent at any time by contacting us below.

Email and SMS communications

You can unsubscribe from emails using the link in any email. Text STOP to stop SMS at any time, or HELP for help. Message frequency varies; message & data rates may apply.

No mobile information will be shared with third parties/affiliates for marketing/ promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CCPA rights

California residents may request to know, delete, or correct personal information and may opt out of any sale or sharing. We do not sell personal information and will not discriminate against you for exercising these rights.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Third parties

We share information only with service providers who help us run our business (such as hosting, scheduling, and messaging platforms) under confidentiality obligations, or when required by law. SMS opt-in data and consent are never shared with third parties.