1. Check whether you're still inside a cancellation window
Many home-solicitation sales come with a short right to cancel, often three business days after signing. Look at the cancellation notice in your paperwork. If you're inside the window, cancel in writing right away and keep proof of delivery.
2. Get a full copy of everything you signed
You need the sales agreement, the loan, lease or power purchase agreement, and any electronic signature certificate. If the rep never gave you copies, request them from the installer and the finance company in writing.
3. Compare the paperwork to what you were told
Write down every promise the salesperson made: savings, tax credits, 'no bill', 'free panels'. Then compare those to the documents. Differences matter, and so does a signature or initials you don't recognize.
4. Look for liens before you sell or refinance
Solar loans often come with a UCC filing against the equipment. Check your county records so it doesn't surprise you at closing.
5. Know your options
Depending on your documents, options can include cancellation, a complaint to the lender or regulators, renegotiation, transferring the agreement to a buyer, or talking to a licensed attorney. Every case is different, and nothing here is legal advice.
Solar Exit reviews contracts for free and helps you understand where you stand. Call us or start a case online.
General information only, not legal or professional advice.